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How to talk to Someone at Southwest?

If you have any concerns with southwest Airlines and want to reach the customer care service to resolve your issue, then you can use the official phone number of the airline 1-800-I-FLY-SWA 1-800-435-9792.

Southwest Additional contact information

The airlines provide different contact numbers to connect to the different customer care services departments. You can use the below-mentioned information to reach the related services:

  • To reach the baggage department: If your bags are lost or damaged:1-888-202-1024
  • To contact cargo services: 1-800-533-1222
  • For En Espanol: 1-800-826-6667
  • To obtain flight Information: If you want to obtain any information about your flight:1-888-792-8747
  • Group Travel: To make flight bookings for your family or friends:1-800-433-5368 

Does Southwest Airlines have an Online Chat?

Yes, Southwest has an option for online chat, but it is only available for mobile applications. So you can find the option available on your android or ios devices. All the customers who have a Rapid Rewards account have access to the live chat.

How do I Get through to Southwest via social media?

If somebody desires to reach the customer care services of Southwest airline through social media, then they follow the following platforms to get connected: 

  1. Facebook
  2. Twitter
  3. Instagram

You can send a direct message to the official account or post your issue by tagging the airline account.

Can I email Southwest?

Yes, you can send an email to Southwest by following the procedure mentioned below:

  1. Visit the official website through your browser.
  2. Scroll down and click on the option "need help." Soon you will be navigated to the contact us page; click on the email option. Login into your account.
  3. You can send an email by filing a contact form. Choose your concern and proceed further.
  4. Insert your message in the space provided and click on the submit button. 

Does Southwest have 24/7 customer service?

Yes, customer care services are available 24 hours a day for all. You can call customer services anytime to get the solution to your airline-related issues.

Where to send a letter to Southwest?

If you want to write a letter to the airline, then you must mention your concern and provide all the supporting documents to verify your issue and post a letter to the official mailing address: P.O. Box 36647-1CR Dallas, Texas 75235

How do I complain to Southwest Airlines?

If you want to file a complaint against Southwest airline, then you can do so by dialing the phone number: 855-234-4654


Various alternatives are available to reach the airline and resolve your problems. The best alternative to talk to a live person at Southwest Airlines is to call the customer care services available 24 hours a day.

Read Also:

How do I Rebook my Southwest Flight?

How do I Get a callback from Southwest?

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