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How can I Ask questions on Emirates?

Emirates customer service allows all its customers who use its flight services, such as flight booking, cancellation policy, refund policy, or have other questions for passengers, to ask its representative and resolve their queries. You need to follow the below-given steps to ask questions on Emirates;

  1. Navigate through the website of Emirates,
  2. Go to the Help section.
  3. Click on Help and Contact us.
  4. Go to the general inquiry section to get their number, +9167003333.
  5. You can call them at this number and get their agent within a few minutes.

What are the Quickest ways to Ask Questions to Emirates?

If you face trouble reaching them through a phone number, you can contact them through the following modes quickly.

Via Live chat:

You can take the following steps to reach them via chat.

  1. Go to the Emirates website.
  2. Click on the Help button.
  3. You will get the chat section.
  4. Click on the Live chat link.
  5. Please enter your name and email id to begin the conversation.
  6. Chat with the agent, and you will get an answer within a few minutes.

Through Social Media:

You will get to speak with their agent through Facebook, Instagram, and Twitter links. You can use your profile on these channels to tell them about your issue. They will reply to your message and post instantly. Be polite and generous as you explain your problem.

By Feedback form:

Feedback or complaint forms will help you reach them when you send them your query in the online form. They will give the information as you ask them. If you had trouble during your flight, you can select the options and write the issue and your contact information. They will get back to you within a few days.

Ask Questions by Using an Email:

Currently, Emirates needs an email for the customers to take their queries. You can use their contact form to reach them instead of email. They will get to you via email.

How Long Do Emirates Take to reply?

On average, chat service takes 3 minutes to connect you to their agent. In phone support, they can take up to 30 minutes to connect your call. They take a few weeks to send a revert for the complaint form. Hence, you get the answer to how long Do Emirates take to reply to customers.

Does WhatsApp work on Emirates?

Emirates Skywards Blue members traveling in Business Class or an Emirates Skywards Gold member traveling in Economy Class can use WhatsApp on Emirates.


Customers can get them in many modes. The wait time is short, so you can talk about your query to them without wasting your time.

Read Also:

How do I talk to a live person on Emirates Airlines?

How do I Book my flight with Emirates?

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